We try to make sure this page is updated as soon as possible with incidents as they happen
Service Outages
Network Status – Normal
Planned Engineering Works
No maintenance planned
Sunday 24th June 08:00 – 10:00 – Work Complete
Final stage in a long term project to improve network performance and reliability – On Sunday morning we will be replacing part of the core network.
Although we expect the impact on customers to be minimal the work will involve two short interruptions to the service as we disconnect the old equipment and transfer to the new core router.
Network information
Network Upgrades – Regular upgrades to the firmware on the customer routers. In order to ensure the security and performance of all customer routers we will apply firmware upgrades as and when they are released by the manufacturer. These upgrades are carried out overnight at ~03:30 and when they take place there will be a short interruption in the internet connection, lasting no more than five minutes.
