If you have not already applied, now is the time to download the form and join the high-speed community! If you have questions, contact us and we will be happy to help.
What are we offering?
Most customers will be connected to the wireless network first. Upgrades to fibre will be made as the fibre optic network is built out – there will be no charge for the upgrade so there is no need to wait
Everyone will be connected with a maximum speed of 100Mbps (symmetrical – so you will get up to 100Mbps download and upload)
Actual speeds will depend on the time of day and number of people connected but we will monitor load closely and increase the capacity of our network as the number of connected customers increases.
What will it cost?
The connection charge is £210. This covers the installation and all equipment needed to provide your broadband connection
The monthly subscription is £36. The first month is payable by cheque which will be cashed once your connection is live. Subsequent payments will be made by Standing Order.
Both prices include VAT.
How do I sign up?
Please download the contract and then return the completed form + two cheques (£210 for the connection and £36 for the first month’s service). Cheques should be made payable to “Fibre for Rural Nottinghamshire”
When will I be connected?
We will try to connect everyone as soon as possible, but as this is a community project we are relying on volunteers to arrange the installation (although any work to install a wireless receiver on the roof / aerial will be carried out by a professional installer)
For some customers we may find that the wireless network does not provide a strong signal – in this case we will either:
- install additional equipment to improve the wireless connection
- work with you and your neighbours to accelerate the provision of a fibre optic connection
The long term goal is to provide a fibre optic connection to everyone in Fiskerton and Morton as soon as we can – but this depends on everyone helping out, getting together with their neighbours to plan where the ducting will go and digging the ducting.
When you have F4RN broadband connection there is no need to keep your BT phone line. If you still want to use a conventional phone without a BT line, then you will need to register with a “VOIP” phone service which uses the internet to make your phone calls.
We have prepared an “FAQ” to explain how VOIP works and there are many to VOIP service providers to choose from. Some of these can be free if you are calling people on the same system, and others have contracts, either with a monthly standing charge and a free calls allowance, or no monthly charge and pay-per call. The link below provides a summary of some of the VoIP phone providers for the UK.
Vonage is possibly the simplest VOIP service. For a monthly fee (starting from £8 a month, depending on the service you choose) they provide a small box which plugs into the internet router and then you plug your phone into this box. You can keep your existing phone number and calls to UK landline numbers are free.
Please note that F4RN is not providing any phone services directly, and we are not affiliated to any VoIP provider. However, Vonage have offered to give a rebate of £90 to any customers who subscribe to F4RN broadband and sign up for Vonage. You can use the link below, or the phone number 0333 2120147. F4RN will obtain the cashback after you have been a Vonage customer for 3 months, and will pass it on to you.
Please email us on firstname.lastname@example.org